隐私政策

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through Coastal Delight Fine Food and Drinks UK Limited website (www.coastaldelight.co.uk), applications and services. 

1. Controller of Personal Information

Shopify is data controller of personal information collected and processed through the Coastal Delight Fine Food and Drinks UK Limited services. You can contact us at support@coastaldelight.co.uk. 

2. What Personal Information About Customers Does Coastal Delight Fine Food and Drinks UK Limited Collect?

We collect your personal information in order to provide our products and services, such as processing your orders. 

Here are the types of personal information we collect:

·         Information you give us: we receive and store any information you provide in relation to Coastal Delight Fine Food and Drinks UK Limited. You can choose not to provide certain information but then you might not be able to take advantage of many of our product offers and services.

·         Automatic information: we automatically collect and store certain types of information about your use of Coastal Delight Fine Food and Drinks UK Limited website including your interaction with services available through www.coastaldelight.co.uk. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or electronic device accesses Coastal Delight Fine Food and Drinks UK Limited website.  

·         Information from other sources: we might receive information about you from other sources such as names and contact information from third parties that co-sponsor, or service providers that help us fulfill orders, manage promotions etc.

3. For What Purposes Does Coastal Delight Fine Food and Drinks UK Limited Process Your Personal Information?

We process your personal information to provide our products and services. These purposes include:

·         Purchase and delivery of products and services.

·         Provide, troubleshoot, and improve Coastal Delight Fine Food and Drinks UK Limited services. 

·         Recommendations and personalisation. 

·         Comply with legal obligations, such as Age +18 restrictions for alcohol purchases. 

·         Communicate with you (e.g., by phone, email, chat).

·         Fraud and theft prevention and safety. 

4. What About Cookies and Other Identifiers?

We use cookies and similar tools to enhance your shopping experience, provide our services, and understand how customers use our services so we can make improvements. To enable our systems to recognise your browser or device and to provide Coastal Delight Fine Food and Drinks UK Limited services to you, we use cookies. For more information about cookies and how we use them, please read our Cookie Policy. 

5. Does Coastal Delight Fine Food and Drinks UK Limited Share Your Personal Information?

Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others. Coastal Delight Fine Food and Drinks UK Limited shares customers' personal information only as described below and with Shopify.com. 

·         Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering wines, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.  

6. How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

·         We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

·         We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of customer personal information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.

7. Are Children Allowed to Use Coastal Delight Fine Food and Drinks UK Limited services?

Due to the Age +18 Restriction for alcohol products, Coastal Delight Fine Food and Drinks UK Limited doesn't sell products for purchase by anyone under 18. 

8. How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Coastal Delight Fine Food and Drinks UK Limited services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you.

9. What Choices Do I Have?

If you have any questions or objection as to how we collect and process your personal information, please contact us at support@coastaldelight.co.uk.